ICT management series

A selection of useful and informative publications on ICT for voluntary and community organisations. If you wish toview these documents as PDFs you may need to download the free Adobe Acrobat reader.

A Guide to Managing ICT in the Voluntary and Community Sector This easy to follow, in depth guide gives you all the information you need to successfully assess, plan, implement and maintain your organisation's ICT. This publication has been supported by ESiT.

• Download a copy of the Guide to Managing ICT in the Voluntary and Community Sector (PDF 1.6 MB)
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How to Cost and Fund ICT This guide will help you assess and cost your ICT needs, and help you to budget fortotal cost of ownership.
This guide has been sponsored by Datek Solutions.

• Download a copyof the How to Costand Fund ICT guide (PDF 1.2 MB)

From Nightmare to Nirvana - an ICT survival guide for trustees What has ICT got to do with governance? Why should trustees be interested in ICT? This guide is designed tohelp your trusteesunderstand the role of ICT and the importance of strategic planning to reduce the cost and riskimplications, and to make a difference to your organisational effectiveness.

• Download the ICT Survival Guide for Trustees (PDF 399 KB)

ICT Foresight reports

ICT Foresight: Consultation and Campaigning in the Age of Participatory Media This report, based on a survey of almost 300 senior managers in the voluntary and community sector,maps out emerging trends in relation to the critical 'voice' and representation roles of the sector.

• Download the ICT Foresight Report: Consultation and Campaigining in the age of Participatory Media(PDF 580 KB)

ICT Foresight: How Online Communities can make the Net Work for the Voluntaryand Community Sector This report examinesthe impact of the internetonthe growing trend forindividuals and organisationsto come together through onlinesocial networking, forums, blogs, wikis and other new technology.

• Download the ICT Foresight Report: How Online Communities can make the Net Work for the VCS(PDF1357KB)

ICT Foresight: Charitable Giving and Fundraising in a Digital World Alongside exploring the tools available for electronic giving, such as websites and mobile phones, this report looks at the impact of technology on traditional marketing methods and how to adapt to a cultural change in managing donors to ensure these tools are used effectively.

• Download the ICT Foresight Report: Charitable Giving and Fundraising in a Digital World(PDF 670 KB)

ICT Foresight: How ICT is Shaping the Future Design and Delivery of Public Services Drawing on case studies and debate from ICT experts, this report looks at emerging trends in the ways organisations are run and public services delivered through the innovative use of new technology.

• Download How ICT is Shaping the Future Design and Delivery of Public Services(PDF 1738 KB)

Future Focus 3: How will we use new technologies in five years' time? This guide from the Performance Hub looks at how ICT is impacting on the voluntary and community sector and suggests ways for your organisation to make strategic choices and plan ahead.

• Order a copy of future focus 3 from the NCVO website

ICT accessibility guides

Easy Free and Quick ICT Accessibility(booklet and CD) This booklet explains why accessibility is vital to your work, clarifies your legal obligation, and tells you how easy it is to make simple practical improvements to your accessibility. The CD helps you put into practice simple improvements and contains a wealth of case studies. Most of the ideas in this booklet are free or cost less than £100.

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• Download a copy of the ICT accessibility booklet (PDF 492 KB)

Web Accessibility Pack for Voluntary and Community Organisations (booklet and CD) This booklet is a practical introduction to web accessibility. It will give you the knowledge to make your website accessible atlittle or nocost. The pack explains what web accessibility is, the benefits and what the law says, as well as giving guidance for web managers, commissioners,designers and developers.

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• Download a copy of the web accessibility guide(PDF 1.7 MB)